FAQs

Most standard road signs, parking signs, posts, and hardware can be ordered directly online. For large quantities, custom signs, freight items, or agency projects with special requirements, contact us before ordering and we can help review the details.

Yes. RoadSigns.com works with municipalities, contractors, HOAs, schools, property managers, facility managers, and other buyers that need multiple signs or repeat orders.

For faster help, send the sign list, quantities, sizes, reflective sheeting requirements, delivery ZIP code, and any project notes.

Eligible government, school, and tax-exempt buyers can contact us before ordering so we can review the documentation and help apply it correctly where available.

Please include your organization name, billing details, and tax-exempt certificate when contacting us.

If your organization requires purchase order paperwork, contact us before placing the order. We can review the account, order size, billing details, and project requirements.

Some smaller orders may include a handling or small order fee to help cover processing, packing, and fulfillment costs. Any applicable fee is shown before checkout is completed.

Our standard traffic, regulatory, warning, school zone, and work-zone signs are built around MUTCD-style layouts, colors, legends, dimensions, and reflective sheeting options shown on each product page. When available, the product listing includes the applicable MUTCD code.

Requirements can vary by state, municipality, project plan, roadway type, or authority having jurisdiction. For public-road installations, confirm the required sign size, sheeting grade, and placement with your plans, engineer, local DOT, or project owner before ordering.

A MUTCD code identifies a standard traffic sign layout. For example, R-series signs are regulatory signs, W-series signs are warning signs, and many temporary traffic control signs use W-series layouts.

We include these codes in product names where they help buyers match plans, sign schedules, and replacement signs.

• High Intensity Prismatic (HIP): A strong standard option for many regulatory, warning, parking, and work-zone signs.
• Diamond Grade DG3: A higher-performing reflective option for buyers who need stronger visibility or have project specifications that require it.
• Fluorescent DG3: Often used for enhanced visibility in school zone, pedestrian, and work-zone applications where fluorescent colors are specified.

For public roads or bid work, choose the sheeting grade listed in your plans or required by the authority in charge of the project.

Our standard road sign catalog is sourced through U.S. manufacturers and authorized fabricators using commercial-grade sign materials, including 3M certified retroreflective sheeting on many traffic sign products.

Most standard rigid traffic signs are made from .080-inch rustproof aluminum unless a product page states otherwise. Many post-mounted signs include rounded corners and pre-punched mounting holes, but always check the individual product listing for exact size, substrate, and mounting details.

Posts, brackets, bolts, nuts, washers, and mounting hardware are sold separately unless the product page clearly says the item is a kit or includes hardware.

This lets buyers choose the right mounting setup for U-channel posts, round posts, square posts, walls, fences, or custom installations.

Yes. Custom street signs, parking signs, facility signs, and project-specific legends can be quoted or ordered depending on the design.

Include the wording, size, colors, reflective sheeting requirement, quantity, and any artwork or layout files when contacting us.

Most in-stock and quick-ship items leave the warehouse within 1–3 business days. Custom signs, non-stocked items, large quantities, and freight orders may take longer depending on the item, production schedule, and destination.

After your order ships, tracking information will be sent to the email address used at checkout.

Some oversized or heavy products may require truck freight instead of standard parcel shipping. This can include large signs, longer posts, bulk quantities, and heavy safety products.

If an item requires a freight quote or special handling, we may contact you before the order ships.

Yes. Many orders can ship directly to a jobsite, office, warehouse, school, municipality, or contractor location.

Make sure the shipping address is complete and include any receiving instructions that may help the carrier deliver successfully.

Contact us before placing the order if timing is critical. We can help check whether the item is in stock, whether expedited shipping is practical, and whether a custom or large order can meet your deadline.

Standard stock items can usually be returned within 30 days of delivery if they are unused, in good condition, and approved for return. A 15% restocking fee may apply.

Return shipping is generally the buyer’s responsibility unless the order arrived damaged, defective, or incorrect. Custom signs, made-to-order products, special-order items, and personalized products are not returnable unless there is a production error or shipping damage.

Contact us as soon as possible with your order number, a description of the issue, and clear photos of the product and packaging.

If the order arrived damaged, defective, or incorrect, we will review it and help make it right.

Contact us right away if you need to cancel. Standard stock orders can sometimes be canceled before fulfillment begins.

Custom, special-order, and made-to-order products may not be cancellable once production has started.

Email support@roadsigns.com or call 888-495-7623.

For quotes, custom signs, order issues, or project details, email is usually best because it keeps item numbers, drawings, photos, and written requirements in one place.

Yes. Send the sign code, product link, photo, drawing, or project requirement and we can help you find the closest product.

For public roads or regulated installations, final approval should come from the project owner, engineer, local DOT, or authority having jurisdiction.

We sell to both. RoadSigns.com is built for B2B buyers such as municipalities, contractors, schools, property managers, HOAs, and facilities, but homeowners can also order standard signs when they need them.